Contact Us

Member Services

Sunshine Health Medicare Advantage
1301 International Parkway
Suite 400
Sunrise, Florida 33323

HMO SNP: 1-877-935-8022 (TTY: 711)
HMO: 1-844-293-2636 (TTY: 711)

Office Hours:

  • October 1 to February 14
    7 days a week from 8 a.m. to 8 p.m.
  • February 15 to September 30
    Monday through Friday from 8 a.m. to 8 p.m.
  • On weekends and holidays, an automated system will handle your call

Member Services can assist you with the following:

  • Locating a Primary Care Physician or Specialist
  • Part C (Medical) Coverage Information and Requests
  • Part D (Prescription Drug) Coverage Information and Requests
  • Part C (Medical) Grievances, Complaints or Appeals
  • Part D (Prescription Drug) Grievances, Complaints or Appeals
  • Pharmacy Reimbursement Requests

If you are not a member, but would like more information about our plan, you can call 1-877-826-3692 (TTY: 711) and a licensed insurance agent will answer your questions.

Last Updated: 09302016